Frequently Asked Questions

Equine Cardio Conditioning Articles

       What do I do if something seems wrong?

  • Check that the positions of the electrodes are correct.
  • Make sure that the horse's coat under electrodes is thoroughly moistened.
  • Check if the electrodes need cleaning. Sweat and dirt can interfere with the signal to the transmitter as can cause oxidization of the electrodes after a lot of use.
  • Wash the electrodes with water and soap solution. Dry them carefully.
  • Check that the cables are not too loose or moving.
  • In some cases (at about 120 bpm) a double pulse may occur at each heartbeat (R + T waves). This phenomenon disappears when the intensity is increased.
  • Move away from any increased electromagnetic field (e.g. high voltage power lines).

  Irregular or interrupted heart rate signal?

  • Be sure transmitter is in the correct position.
  • With a rider, check that the wrist receiver is within the correct distance (1metre/3 feet) from the transmitter.
  • If transmission distance is decreasing have the battery checked 

  Blank or fading watch display?

  • Have the battery replaced. Call service center at 800-227-1314  (9-5 east coast time)

  Transmitter belt 

  • Active only when electrodes are in contact with the horse's coat.
  • Sweat and moisture keep the electrodes wet and transmitter activated and shorten battery life.
  • Keep electrode parts stored back-to-back.  Battery drains when stored face-to-face or close together.
  • Regularly clean the electrodes and wipe them dry after use.
  • Dirt on the electrodes weakens the contact.
  • Wash the electrodes with a mild soap and water solution.
  • Never use alcohol, abrasives or cleaning chemicals.
  • Material is very soft take and must be taken care of to prevent any damage.
  • Have heart rate transmitter replaced  800-959-4089  M-F 10-5 Pacific Time

Transmitter Batteries

  • Average life is 1000 hours.
  • Use authorized service to change.

 

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   1-800-959-4089  M-F 10-5 Pacific Time
 support@heartmonitors.com